Tangaro Ltd & clipDO Privacy Policy
This Privacy Policy applies to all of the products, services and
websites offered by Tangaro Ltd including those offered under the
clipDO brand or its subsidiaries or affiliated companies. We focus
on clipDO branded service in this policy but the wording applies to
any and all services delivered by Tangaro Ltd. Sometimes we may
post product-specific privacy notices or clipDO blog materials to
explain our products in more detail.
If you have any questions about this Privacy Policy, please feel
free to contact us through our website or write to us at
Privacy Matters
c/o Tangaro Ltd.
52-54 Putney High Street
London
SW15 1SQ
UK
1. Information that we collect and how we use it
We may collect the following types of information:
- Information that you provide - When you sign up for a clipDO
Account, we ask you for personal information. We may combine the
information that you submit under your account with information
from other clipDO services or third parties in order to provide you
with a better experience and to improve the quality of our
services. For certain services, we may give you the opportunity to
opt out of combining such information.
- Cookies - When you visit clipDO, we send one or more cookies to
your computer or other device. We use cookies to improve the
quality of our service, including storing user preferences,
improving search results and ad selection and tracking user trends,
such as how people clip content and where they clip it from. clipDO
also uses cookies in its advertising services to help advertisers
and publishers serve and manage ads across the web and on clipDO
services.
- Log information - When you access clipDO services via a
browser, application or other client, our servers may automatically
record certain information. These server logs may include
information such as your web request, your interaction with a
service, Internet Protocol address, browser type, browser language,
the date and time of your request and one or more cookies that may
uniquely identify your browser or your account.
- User communications - When you send emails or other
communications to clipDO, we may retain those communications in
order to process your enquiries, respond to your requests and
improve our services. When you send and receive SMS messages to or
from one of our services that provides SMS functionality, we may
collect and maintain information associated with those messages,
such as the phone number, the wireless operator associated with the
phone number, the content of the message as well as the date and
time of the transaction. We may use your email address to
communicate with you about our services.
- Affiliated clipDO Services on other sites - We offer some of
our services on or through other websites. Personal information
that you provide to those sites may be sent to clipDO in order to
deliver the service. We process such information under this Privacy
Policy.
- Third-Party Applications - clipDO may make available
third-party applications, such as web extensions, through its
services. The information collected by clipDO when you enable a
third-party application is processed under this Privacy Policy.
Information collected by the third-party application provider is
governed by their privacy policies.
- Location data - clipDO does not currently offer
location-enabled services and at this time we collect no location
data beyond the Log Information already detailed.
- Other sites - This Privacy Policy applies to clipDO services
only. We do not exercise control over the sites that may use clipDO
technology including some publisher sites that use our services.
These other sites may place their own cookies or other files on
your computer, collect data or solicit personal information from
you.
In addition to the above, we may use the information that we
collect to:
- Provide, maintain, protect and improve our services (including
advertising services) and develop new services; and
- Protect the rights or property of clipDO or our users.
If we use this information in a manner different to the purpose
for which it was collected, then we will ask for your consent prior
to such use.
clipDO processes personal information on our servers in the
European Union and potentially in the United States of America
through our use of certain web hosting business. In some cases, we
process personal information outside your own country.
2. Choices
We collect limited personal data and in most cases you can
choose not to offer that data to the service. One exception is a
valid email address that whilst not strictly essential is highly
recommended and an Amazon email address that must be provided for
the Kindle service.
Most browsers are initially set up to accept cookies, but you
can reset your browser to refuse all cookies or to indicate when a
cookie is being sent. However, some clipDO features and services
may not function properly if your cookies are disabled.
clipDO uses the DoubleClick
advertising cookie and certain other Google technologies such
as Analytics together with other services to help advertisers and
publishers serve and manage ads across our sites. You may choose to
opt out of the DoubleClick cookie at any time by using DoubleClick's
opt-out cookie.
3. Information sharing
clipDO only shares personal information with other companies or
individuals outside clipDO in the following limited
circumstances:
- We have your consent. We require opt-in consent for the sharing
of any sensitive personal information.
- We provide such information to our subsidiaries, affiliated
companies or other trusted businesses or persons for the purpose of
processing personal information on our behalf. We require these
parties to agree to process such information based on our
instructions and in compliance with this Privacy Policy and any
other appropriate confidentiality and security measures.
- We have a good faith belief that access, use, preservation or
disclosure of such information is reasonably necessary to (a)
satisfy any applicable law, regulation, legal process or
enforceable governmental request, (b) enforce applicable Terms of
Service, including investigation of potential violations thereof,
(c) detect, prevent or otherwise address fraud, security or
technical issues, or (d) protect against harm to the rights,
property or safety of clipDO, its users or the public, as required
or permitted by law.
If clipDO becomes involved in a merger, acquisition or any form
of sale of some or all of its assets, we will ensure the
confidentiality of any personal information involved in such
transactions and provide notice before personal information is
transferred and becomes subject to a different privacy policy.
4. Information security
We take appropriate security measures to protect against
unauthorised access to or unauthorised alteration, disclosure or
destruction of data. These include internal reviews of our data
collection, storage and processing practices and security measures,
including appropriate encryption and physical security measures to
guard against unauthorised access to systems where we store
personal data.
We restrict access to personal information to clipDO employees,
contractors and agents who need to know that information in order
to process it on our behalf. These individuals are bound by
confidentiality obligations and may be subject to discipline,
including termination and criminal prosecution, if they fail to
meet these obligations.
5. Accessing and updating personal information
When you use clipDO services, we make good faith efforts to
provide you with access to your personal information and either to
correct this data if it is inaccurate or to delete such data at
your request, if it is not otherwise required to be retained by law
or for legitimate business purposes. We ask individual users to
identify themselves and the information requested to be accessed,
corrected or removed before processing such requests and we may
decline to process requests that are unreasonably repetitive or
systematic, require disproportionate technical effort, jeopardise
the privacy of others or would be extremely impractical (for
instance, requests concerning information residing on backup tapes)
or for which access is not otherwise required. In any case where we
provide information access and correction, we perform this service
free of charge, except when doing so would require a
disproportionate effort. Because of the way that we maintain
certain services, after you delete your information, residual
copies may take a period of time before they are deleted from our
active servers and may remain in our back-up systems. Please review
the service Help Centres for more information.
6. Enforcement
clipDO is compliant with the UK's Data Protection Act and with
relevant EU directives
clipDO regularly reviews its compliance with this Privacy
Policy. When we receive formal written complaints, it is clipDO's
policy to contact the complainant regarding his or her concerns. We
will cooperate with the appropriate regulatory authorities,
including local data protection authorities, to resolve any
complaints regarding the transfer of personal data that cannot be
resolved between clipDO and an individual.
7. Changes to this Privacy Policy
Please note that this Privacy Policy may change from time to
time. We will not reduce your rights under this Privacy Policy
without your explicit consent. We will post any Privacy Policy
changes on this page and if the changes are significant, we will
provide a more prominent notice (including, for certain services,
email notification of Privacy Policy changes). We will also keep
prior versions of this Privacy Policy in an archive for your
review.
Monday, 10 October 2011